Warranty and Return Policy

Warranty Policy

Our products are made with quality materials and craftsmanship, and we stand behind them with a 1-Year Limited Warranty. This warranty covers any defects in materials or workmanship under normal use.

Warranty Coverage Includes:

  • Defects in materials or craftsmanship.
  • Inoperability during normal use within the warranty period

Warranty Does Not Cover:

  • Damage resulting from misuse, unauthorized repairs, or modifications.
  • Normal wear and tear or cosmetic damage.
  • Accidental damage, such as water or impact damage.

To File a Warranty Claim:

  1. Please fill out the form below.
  2. Provide proof of purchase and a description of the issue.
  3. Our team will assess your claim and provide next steps for replacement, or alternative solutions.

Note: warranty coverage begins from the date of purchase.


Return Policy

If you're not satisfied with your purchase, we’re here to help.

Eligibility for Returns:

  • Time Frame: Returns are accepted within 30 days of purchase.
  • Condition: Items must be in new, unused condition with original packaging and all included accessories.

Non-Returnable Items:

  • Final sale items, gift cards, and personalized products cannot be returned.

How to Initiate a Return:

  1. Please fill out the form below. Provide proof of purchase and a description of the issue.
  2. Include your order number, reason for return, and any relevant details.
  3. Our team will provide a return authorization and instructions for sending your item(s) back.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.

 

Refunds:

Once we receive and inspect your return, we’ll notify you of the status of your refund. Approved refunds will be processed within 14 business days to your original payment method.

Questions? For any questions or assistance, please reach out to our customer support team at support@roadwarrioraudio.com or 949-237-2651. We’re here to help make your experience with us as smooth as possible!